By purchasing an eDesign package you agree to the Terms and Conditions of Revive Design, LLC –
- EXECUTING YOUR DESIGN: After our design collaboration there are inherent risks such as out of stock items, measurement discrepancies, and fabric/tone discrepancies. Please double check my work before you order! I do my best to use accurate measurements, research fabrics, wood tones, and user reviews of all recommended items. Revive Design, LLC. is not responsible for exact measurements and fabric/tones. We will be here to assist you as you bring your design to life! Don’t hesitate to reach out if you have questions during the process.
- CUSTOM eDESIGN INVOICES: In order to keep the design queue moving efficiently I ask that custom eDesign invoices be paid in a timely manner. Payment in full is due within 5 business days or your invoice will be voided and you will need to re-book.
- REVISIONS: For all eDesign packages/services you will have up to (3) design revisions. A design revision includes up to (3) product swaps total. After these (3) revisions it will be $55/per design change. Any final design changes will require a signoff for approval to ensure we are in alignment on the final design selections.
- RE-SOURCING: You will have 30 business days to resource out of stock items. No new services/products can be added to your design under these parameters. If you need to add a product to your design there is a $55 fee per item. Any final design re-source changes will require a signoff for approval to ensure we are in alignment on the final design selections.
- TURNAROUND TIME: Once you have purchased your package you will receive welcome email with more details. Once homework, (as needed) video chat is completed*, all photos/measurements received and once we have assessed all of your needs the turnaround clock “starts”. Our turnaround time is 2-4 weeks but I will work as efficiently as possible to get your design to you sooner, when possible. .
- COMMUNICATION: All communications will take place via email and/or video chat. Business hours are M-F 9am to 5pm.
- CANCELLATION/REFUNDS: There is a nonrefundable $50 fee if you’d like to cancel your eDesign service. After deliverables the package price is nonrefundable but don’t worry! We will work together until you are 100% satisfied with your design.
- CREDIT CARD AND PAYPAL FEES – A 3% processing fee will be added for any credit card or Paypal charges.
- Revive Design is not responsible for out of stock items, color variations in product selections, change in pricing of the products resourced. The client should ensure they are happy with color selections by obtaining samples, when applicable and purchasing products as soon as they are selected for their project.
If you have any additional questions, comments, or concerns please reach out to me at https://www.instagram.com/revivedesignsa/ or firstname.lastname@example.org! I look forward to working with you!